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Sales / B2B

B2B AI Sales Support Assistant

AI agent supporting 100+ sales agents with instant lookup of technical specs, pricing policies, inventory — directly in Zalo and CRM.

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CHALLENGE

Sales team of 100+ agents constantly spending 15–30 minutes finding technical specs, discount policies, and checking inventory across multiple systems (ERP, CRM, Excel). Slow quoting leads to lower close rates.

SOLUTION

AI trained on 1,000+ documents: technical catalogs, price lists, dealer policies. Direct connection to ERP API (real-time inventory), CRM API (customer-specific pricing). Deployed in internal Zalo and embedded in CRM.

No-Code PlatformPrivate Knowledge (1,000+ docs)Tool/API Connection (ERP, CRM)Omnichannel (Zalo, CRM)
RESULTS
  • Lookup time reduced from 30 minutes to 10 seconds
  • Quoting speed improved by 90%
  • Sales team productivity increased 35%
  • 100% accuracy — eliminates pricing and policy errors
The sales team now looks up any information in 10 seconds. No more pricing errors, no more missed opportunities from slow responses.

Sales Manager

Manufacturing Client

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